What is a property management system?
Posted by admin | Uk Hotel Articles | Posted on April 30th, 2010
A Property Management System (PMS) is a software application, and must be applied Hotel Group to meet the needs of any size or hotel. A PMS should be all the tools, staff need space for inventory do their day to day work – such as management, handling reservations, guests checking, assign rooms, guest house accommodation needs, check out guests, handling all billing and accounting requirements, reporting andMarketing. The application must be configured to operate each property of the specific needs and can be configured either as a single property or multi-property configuration, in which all objects within a group share a single database.
Multi-ownership may help hotel chains, dramatically reduce the hardware and software investments and labor costs by more features from a single database / hardware platform. Central hardwareThe software can also simplify system support and upgrades, since all the hardware and software is included in a central location. Hotels can also reduce labor costs by sharing common functions between properties such as reservations, accounting, sales and PBXs.
Key Features
In a well developed PMS, reservation are the characteristics of other system functionality is integrated, offers a comprehensive set of features for the production and updating of individuals, groups and businessReservations, including integrated management of deposits, cancellations, confirmations, wait-listing, room blocking, and sharing.
A full range of integrated features for adjusting the automatic control and analysis of performance of prices should be an important factor in selecting a PMS for your hotel and it is necessary to estimate the bid price, production and revenue .
Another important function would be to focus on "management profile – completedemographics for guests in case of economic accounts, contacts, groups, officials and sources are available. Profiles, including addresses, phone numbers, membership enrollments, stay and revenue details, guest preferences, and all supporting data, management of reserves and other activities faster and more accurate.
Arrivals and in-house guests should be easily used with "front" features such as dashboards. They should be able to manage individual clients,Groups and walk-ins, and include features for room blocking, managing guest messages and alarm calls, identifies and reviews the creation and follow-up on an inter-department advisories, or traces. Chambers' management opportunities are available all aspects of the surveillance room, including availability monitoring, cleaning, maintenance and building management.
Cover charges customers, so that adjustments to the distribution, management of advance deposits, settlements, checkout and folio printing are just some ofmany tasks that must be addressed by Big Cash module. Big Cash is expected to host more than payment by credit card portfolio and settlements, including integration with chip and pin devices. In multi-property environments, it should be possible to cross – a post-evaluation of the cost of any property of another property in the hotel complex.
A "client" function must be fully integrated with PMS and include direct billing, invoicing, account aging, BillPayments solicitous, the generation of education and research.
transfers of tax revenue market statistics transfers, daily statistics transfers and city ledger transfers can be easily from PMS to a back office system via an interface, if you choose a complete solution.
LDCs should give you built-in functions for calculating, processing and control at the travel agency and other types of payments by the Commission.
TDC supports a more sophisticated multi-currency andMulti-Language features meet the needs of business worldwide. Prices and income must dynamically converted from local currency into another currency. The language for the assessment of the correspondence must be automatically determined by the profile of the host language, and country-specific address formats should be supported. You should also change the language of the user's password based on their plate.
A good solution will always LDC standardReporting. The reports should also be able, new reports are created individually for each hotel, and, if necessary using the integrated report writer or advanced, yet easy to use reporting tools.
An important factor in evaluating a solution that works with the systems currently used is whether the interfaces Solution Provider PMS contains other hospitality systems including yield management, telephone and alarm call systems, TV and video entertainment, glass colored, EPOS,Internet business planning and mini-bar.
For smaller properties or independent hoteliers offer limited services, which are scaled versions of the full-Xpress PMS should be available. Based on the core PMS product properties, the duties, if they wish to select from a menu of product options.
Installation
When you purchase a PMS are the hotel, you must ensure that no unnecessary downtime or interruptions performedYour business. A good system should not affect your work or your guests. However, the detailed planning and close cooperation with selected suppliers and following their guidelines and listen to their advice is essential.